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Support

We are here to help. Whether you are setting up a memorial, caring for one, or have a question about a prayer card you saved, reach out and a real person will get back to you.

Email us

The best way to reach us. We usually reply within one business day.

[email protected]

Call us

Prefer to talk? You can reach us by phone.

+1 (631) 877-6456

Common questions

Many answers are already on our frequently asked questions page, including creating a memorial, inviting family, prayer cards, billing, and privacy.

Prayer cards (Apple and Google Wallet)

If a prayer card you saved to Apple Wallet or Google Wallet is not updating or does not look right, email us at [email protected] with the memorial name and we will sort it out.

Privacy and your data

To request a change to or removal of memorial content, email us from the address on the account. See our Privacy Policy for how we protect what you entrust to us.

Support | Candela